Creatio Implementation Partner

AI-Native CRM Built For How You Work.

B-TRNSFRMD configures Creatio to your actual sales, marketing, and service workflows — then activates its AI and automation layer to reduce manual work and give your leadership the visibility to measure what’s improving.

B-TRNSFRMD implements, optimizes, and delivers managed services for Creatio’s AI-Native CRM & Workflow Automation Platform. We deploy AI agents and unified data models that unlock customer 360, accelerate revenue growth, and deliver measurably better customer experiences.

Creatio Capabilities

The modules we configure, connect, and put to work — including Creatio’s AI-native capabilities across Sales CRM, Marketing CRM, Service CRM, Agentic Workflow Automation, No-Code Studio, and Analytics.

Sales CRM

Full pipeline visibility with AI-assisted lead scoring, opportunity forecasting, and automated follow-up sequences — so your sales team spends time selling, not updating records.

Marketing CRM

Multi-channel campaign execution, AI-powered lead scoring, behavioral segmentation, and automated nurture workflows — so marketing converts faster without adding headcount.

Service CRM

Intelligent case routing, SLA management, and a self-service portal — so your service team resolves faster and leadership has the dashboards to prove it.

No-Code Workflow Studio

Build and modify complex business processes without writing a line of code. Your team adapts workflows the same day — without waiting on IT or a developer.

Agentic Workflow Automation

AI agents that handle routing, data enrichment, and next-best-action recommendations — running in the background so your teams focus on the decisions that require human judgment.

Analytics & Dashboards

Real-time reporting across pipeline health, service performance, and campaign results — built for leaders who need answers fast, without submitting a data request.

Featured Resource

Not Sure Which CRM Is the Right Fit?

Our Enterprise CRM Comparison Guide helps leaders evaluate platforms on the criteria that matter — AI capability, scalability, no-code flexibility, and total cost of ownership — before they commit to a multi-year investment.

How We Help

From first implementation to long-term optimization — every engagement designed around a measurable business outcome.

CRM Implementation

Go live in weeks, not months. We configure Creatio around your actual workflows — not a generic template — with user adoption built into every stage of the engagement.

No-Code Workflows & Applications

Build, automate, and evolve your business processes without writing a line of code. We configure Creatio's visual workflow studio to map your exact operations — approvals, handoffs, escalations, and cross-team processes — and deploy custom applications your teams actually use.

AI & Automation Activation

We activate Creatio's AI layer, configure automation across your key workflows, and measure how much manual work your team gets back — in hours, not vague efficiency claims.

CRM Migration

Move off Salesforce, HubSpot, or Microsoft Dynamics with zero data loss and zero pipeline disruption. We've completed 25+ migrations across every major platform.

Platform Integration

Connect Creatio to your ERP, HRIS, marketing stack, and contact center. One complete view of every customer — no manual reconciliation across systems.

Managed Support

Your dedicated Creatio partner post-launch. We optimize, expand, and evolve the platform as your business changes — without the cost of a full-time CRM administrator.

CHOOSE YOUR ENGAGEMENT

The Engagement Model That Fits Where You Are

01 · Implementation

Quick Start

Go live in weeks, not months. We configure Creatio to how your teams actually work, migrate your data cleanly, and build adoption into every step — so the platform delivers value from the first week, not the last.

02 · OPTIMIZATION

OptimizeAI

Already on Creatio but not seeing the ROI? We build the AI skills and agents, design automations and business processes, and create the dashboards your leadership actually uses.

03 · MANAGED SERVICES

Continuum

Your dedicated Creatio partner as you grow. We refine workflows, build new automations and AI agents, and expand Creatio into new teams and processes — optimized as your business scales.

Success Stories

Client Story · Financial Services

Financial Services Group Unifies 5 Business Units to Boost Cross-Sell & Upsell with Creatio's AI-Native CRM

A leading financial services group operated with siloed Sales, Marketing, and Service functions across 5 business units and 17 countries. B-TRNSFRMD delivered a phased Creatio CRM transformation to unify customer data and unlock cross-sell, upsell, and enterprise-wide growth.

5Business Units Unified
2M+Customer Records Migrated
260+Business Processes Automated
Read Story
17
Client Story · Healthcare

Consolidating Customer View & Boosting Pipeline Visibility Across 70+ Centers with Creatio's AI-Native CRM

A nationwide behavioral health provider was constrained by fragmented legacy CRM systems and non-standardized operations across 70+ franchise centers. B-TRNSFRMD architected a unified Creatio CRM platform to standardize operations and deliver end-to-end lifecycle visibility.

26 WeeksImplementation Timeline
30%TCO Reduction
20%Boost in Enrollments
Read Story
70+
Latest From Our Blog

What Agentic CRM Looks Like in a Mid-Market Business

In 2026, “AI in your CRM” means something different. This article breaks down what agentic CRM actually delivers for lean RevOps and IT teams — and what separates a rollout that sticks from one that gets quietly abandoned six months in.

Read the Article
ITSM

WHY CHOOSE B-TRNSFRMD

Enterprise CRM Power. Boutique Delivery

Certified Creatio specialists. Every engagement tied to the efficiency, automation, and revenue outcomes your leadership can measure.

PROVEN DELIVERY

Proven Creatio Delivery

Proven delivery that unifies your data, automates your workflows, and turns Creatio into outcomes your leadership can point to.

Proven Creatio Delivery
CERTIFIED SPECIALISTS

Certified Creatio Specialists

Every engagement is led by Creatio-certified consultants with deep no-code, AI, and automation experience in mid-market environments.

Certified Creatio Specialists
LOWER COST

Lower Cost of Delivery

Our onshore/offshore model delivers senior Creatio talent at a price point mid-market budgets can sustain — without the enterprise markup.

Lower Cost of Delivery
FULL-STACK COVERAGE

Full-Stack Creatio Coverage

From advisory and strategy through implementation, migration, and integration to ongoing support — every stage of your Creatio journey under one roof.

Full-Stack Creatio Coverage
METHODOLOGY

PATH TO OUTCOME™

Every phase — Plan, Align, Transform, Harness — ties to measurable business outcomes. Progress isn't just activity, it's efficiency and automation ROI you can report to the board.

PATH TO OUTCOME Methodology
VERTICAL EXPERTISE

Deep Vertical Expertise

We know financial services, healthcare, and retail — their compliance requirements, data structures, and best practices — and build that understanding into everything we deliver.

Deep Vertical Expertise

Let's Talk

Implement Creatio

with Confidence

Reach your goals and enhance operational visibility with a certified Creatio implementation partner.

success@btrnsfrmd.com

Featured Insights

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FREQUENTLY ASKED QUESTIONS

Questions We Hear Often.

A Creatio CRM implementation partner configures the platform to how your teams actually work — unifying customer data, building workflow automation, and activating AI agents from day one. B-TRNSFRMD is a certified Creatio partner delivering implementations that reach 91% CRM adoption at 90 days and 60% reduction in manual data entry.

Creatio is an AI-native, no-code CRM — workflows, automations, and AI agents are built and changed by business users without developer support. Salesforce requires a developer or admin dependency for most configuration changes and charges per seat. Creatio's pricing model scales by organizational capacity, not user count — making it significantly more cost-effective for growing mid-market teams.

Creatio's no-code environment means business users configure workflows, automations, and process changes themselves — without writing code or raising IT tickets. Sales, marketing, and operations teams can adapt the platform as the business changes. B-TRNSFRMD configures the foundation, so your team can own it from go-live without ongoing consultant dependency.

Creatio's agentic AI handles repetitive tasks autonomously — logging activity, summarizing interactions, routing leads, updating records, and drafting follow-ups without waiting for a rep to trigger it. B-TRNSFRMD activates and configures Creatio's AI agents as part of every implementation, so automation delivers measurable time savings from day one.

Yes. B-TRNSFRMD manages structured CRM migrations from Salesforce, HubSpot, Microsoft Dynamics, and legacy platforms to Creatio — with zero data loss and zero downtime. Every migration includes data audit, cleansing, mapping, and parallel validation before cutover. Your team goes live on Creatio without a gap in pipeline visibility or customer history.

B-TRNSFRMD's Quick Start implementation goes live in weeks — not months. Timeline depends on data migration complexity, integration requirements, and process scope. The behavioral health case study on this page ran 26 weeks for a 70+ location deployment. Simpler environments go live faster. Every implementation is built to drive adoption from day one.

Creatio automates the full customer journey — lead routing, sales stage progression, follow-up sequences, cross-team handoffs, approval workflows, and post-sale engagement. B-TRNSFRMD designs and builds the automation layer as part of every implementation. Across Creatio engagements, clients achieve 74% workflow automation coverage and a 28% faster sales cycle.

Creatio CRM optimization focuses on getting measurable ROI from an existing Creatio environment that is live but underperforming. B-TRNSFRMD's OptimizeAI engagement builds the AI agents, designs the automation, and creates the dashboards leadership actually uses — so the platform delivers the outcomes the original implementation was meant to drive.